Privacy Policy
Effective date: . This Privacy Policy describes how Gracefulwash, operating at gracefulwash.world, collects, uses, stores, and protects personal information when you browse our sleep schedule guides, purchase physical or digital planning tools, or contact our team in the United States.
Who We Are
The data controller is Gracefulwash, located at 136 W 87th St, New York, NY 10024, United States. You may reach us at contact@gracefulwash.world or by phone at +1 646 789 5612 for privacy-related requests.
Scope of This Policy
This policy applies to personal data processed in connection with our educational content about stable sleep schedules, our product line including the Circadian Reset Workbook, Evening Wind-Down Planner, and Sleep Tracker Journal, digital guide access, customer support, shipping, billing, and website analytics. It does not apply to third-party websites linked from our pages unless we explicitly state otherwise.
Information We Collect
We collect only information reasonably necessary to deliver our services and comply with law.
- Identity and contact data: name, email address, phone number if provided, and delivery address for physical products.
- Order and communication data: product selections, messages you send through our contact form, consent checkbox confirmations, and support history.
- Payment-related data: billing and payment details you provide when completing an order by email or invoice. Card payments, when offered, are processed by our third-party payment provider. We do not store full card numbers on our servers.
- Technical data: IP address, browser type, device identifiers, pages viewed, referral URLs, and cookie identifiers as described in our Cookies Policy.
- Usage data: responses to optional surveys about sleep habits when you voluntarily participate.
How We Use Your Information
We use personal data for the following purposes, based on contractual necessity, legitimate interests, consent, or legal obligation as applicable:
- To fulfill orders for sleep planning tools and provide download links for digital editions.
- To respond to questions about guides, shipping timelines, and product features.
- To improve guide clarity, product design, and website usability through aggregated analytics.
- To detect fraud, secure accounts, and protect our infrastructure.
- To comply with tax, consumer protection, and record-keeping requirements in the United States.
- To send service updates or educational content where you have opted in. You may withdraw consent at any time.
Legal Bases for Processing
Where applicable under state privacy laws and general principles, we rely on: performance of a contract when processing orders; legitimate interests for site security and product improvement balanced against your rights; consent for optional marketing and non-essential cookies; and legal obligation for financial and regulatory records.
Sharing of Information
We do not sell your personal information. We may share data with:
- Service providers acting as processors, such as hosting providers, email delivery services, payment processors, and shipping carriers, bound by confidentiality and data processing terms.
- Authorities when required by valid legal process or to protect rights, safety, and property.
- Successors in the event of a merger or asset transfer, subject to continued protection consistent with this policy.
International Transfers
Our primary operations are in the United States. If you access our services from another country, your information may be processed in the US. We implement appropriate safeguards for any cross-border transfers required by our vendors.
Retention
We retain order records for at least seven years where required for tax purposes. Contact form messages are kept for up to twenty-four months unless a longer period is needed for an open inquiry. Analytics data is retained in aggregated form according to our analytics provider settings. You may request earlier deletion where no legal hold applies.
Security Measures
We apply administrative, technical, and organizational measures including HTTPS transport encryption, access controls, and vendor due diligence. No method of transmission over the Internet is completely secure; we encourage strong passwords on any accounts we provide and prompt reporting of suspected incidents.
Your Rights
Depending on your state of residence, you may have rights to access, correct, delete, or port certain personal data, and to opt out of targeted advertising or certain sharing. California residents may have additional rights under the CCPA/CPRA. To exercise rights, contact us with sufficient detail to verify your identity. We respond within timelines required by applicable law.
Children
Our products and guides are directed to adults managing their own sleep schedules. We do not knowingly collect personal information from children under thirteen. If you believe a child provided data, contact us for prompt deletion.
Third-Party Links
Embedded maps and external resources may collect data under their own policies. Review Google Maps and other third-party terms when interacting with embedded content on gracefulwash.world.
Changes to This Policy
We may update this Privacy Policy to reflect new products, legal requirements, or processing activities. Material changes will be noted on this page with an updated effective date. Continued use after changes constitutes acknowledgment where permitted by law.
Contact for Privacy Requests
Gracefulwash, 136 W 87th St, New York, NY 10024, United States. Email: contact@gracefulwash.world. Phone: +1 646 789 5612.